Terms & Conditions
Welcome to iTrampoline Hawaii! By accessing or using our facilities, website, and services, you agree to comply with the following Terms & Conditions. Please read them carefully.
General Admission & Facility Use
All guests must sign a Waiver Form before participating in any activities. Minors (under 18) must have a parent or legal guardian sign on their behalf.
Grip Socks are required for all trampoline activities and must be worn at all times in designated areas.
We recommend arriving at least 20 minutes early to ensure a smooth check-in process.
Outside beverages are not permitted in the facility unless included in a reserved party package.
iTrampoline Hawaii reserves the right to refuse service or remove guests who fail to follow park rules or engage in unsafe behavior.
Booking & Refund Policy
Jump Tickets: All jump ticket sales are NON-REFUNDABLE and cannot be transferred to another date or guest.
Party Packages & Events: Deposits are refundable within 24 hours of booking. After this period, deposits become non-refundable.
Any remaining balance paid toward a party package is refundable up to 48 hours after payment.
iTrampoline Hawaii reserves the right to cancel or reschedule bookings due to unforeseen circumstances, including facility maintenance or safety concerns.
Safety & Liability
Participation in trampoline and laser tag activities involves inherent risks. Guests acknowledge that iTrampoline Hawaii is not liable for any injuries, accidents, or lost items.
Guests must follow all safety guidelines and listen to staff instructions at all times. Failure to comply may result in removal from the facility without a refund.
iTrampoline Hawaii is not responsible for lost, stolen, or damaged personal belongings. Lockers are available for use.
Code of Conduct
Guests must respect other visitors and staff members. Any form of aggressive behavior, harassment, or destruction of property will result in immediate removal from the premises.
Proper attire, including athletic wear and grip socks, must be worn at all times.
Alcohol, drugs, and smoking/vaping are strictly prohibited within the facility.
Media & Photography
By entering iTrampoline Hawaii, guests consent to photography and video recording that may be used for promotional purposes. If you prefer not to be featured, please inform our staff.
Personal photography and video recording are permitted but must not interfere with other guests' experiences or safety.
Changes to Terms & Conditions
iTrampoline Hawaii reserves the right to modify these Terms & Conditions at any time. Updated policies will be posted on our website, and continued use of our services constitutes acceptance of any changes.
For any questions or concerns, please contact us.
Thank you for choosing iTrampoline Hawaii—we can’t wait to see you in action! 🚀